Contact Us

Carnot Education LLP
Your Partner in JEE Success

Get in Touch

We're here to help you with any questions about our JEE preparation services, courses, or technical support.

📧 Email Support

Primary Email: hello@jeecarnot.com
Response Time: Within 24 hours
Available: Monday to Saturday, 9:00 AM - 7:00 PM IST

📞 Phone Support

Helpline: +91 8949219529
Available: Monday to Saturday, 10:00 AM - 6:00 PM IST
For urgent queries only

💬 WhatsApp Support

WhatsApp: +91 8949219529
Quick responses for enrolled students
Share your Student ID for faster assistance

Office Address

Carnot Education LLP
298, Indra Colony, Burja
Alwar, Rajasthan - 301001
India

Support Categories

🎓 Academic Queries

• Course selection guidance
• Study plan customization
• Mentorship scheduling
• Performance analysis

💳 Payment & Billing

• Payment issues
• Refund requests
• Invoice generation
• Autopay/mandate queries

🔧 Technical Support

• Login issues
• Platform access problems
• Content download issues
• Mobile app support

📚 General Inquiries

• Course information
• Admission process
• Financial aid applications
• Partnership opportunities

Quick Response Tips

To help us assist you faster:

1. Include your Student ID (if enrolled)
2. Mention your course name
3. Describe your issue clearly
4. Attach relevant screenshots if applicable

Business Hours

Monday - Saturday: 9:00 AM - 7:00 PM IST
Sunday: Closed
Public Holidays: Limited support via email

Social Media

Follow us for updates and tips:

• Facebook: @jeecarnot
• Instagram: @jeecarnot
• Telegram: @JEEFam

Feedback & Suggestions

We value your feedback! Send your suggestions to improve our services at hello@jeecarnot.com with subject line "Feedback - [Your Name]"

Emergency Support

For urgent academic concerns during exam season, email us with "URGENT" in the subject line for priority response.

Note: Please check our FAQ section on the website before contacting support for quick answers to common questions.